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How to Transcribe a Sales Call

To transcribe a sales call, record it live with the LiteScribe desktop app or Chrome extension and the transcript builds as you talk, or upload the recording afterwards. LiteScribe separates rep and prospect, adds an AI summary, action items, and topic tags, and works in 100+ languages, so every commitment and next step lands in your notes and CRM.

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How it works

  1. 1

    Record the call

    Record the sales call live with the LiteScribe desktop app or Chrome extension, or upload an existing recording. The live transcript streams in as the conversation happens.

  2. 2

    Separate rep and prospect

    Speaker diarization automatically distinguishes the rep from the prospect, so the discovery questions, objections, and answers are clearly attributed.

  3. 3

    Capture the next steps

    The AI summary, action items, and topic tags surface commitments, pricing discussions, and follow-ups, so nothing said on the call gets lost after it ends.

  4. 4

    Sync to your workflow

    Export to DOCX, PDF, or TXT to paste into your CRM, or ask AI to draft a follow-up email and a deal summary directly from the call transcript.

When the recording should stay on your machine

Some recordings are not worth uploading anywhere, whatever the tool promises. For a saved file, the LiteScribe desktop app offers a transcript without the upload step, running the speech model and the AI summary locally so the recording never leaves your computer. The web and mobile apps transcribe in the cloud, so this is a desktop-only path. See what Local Mode runs on your machine for what runs where.

FAQ

Frequently Asked Questions

Record the call with the LiteScribe desktop app or Chrome extension, or upload a recording. It transcribes the conversation with speaker labels, an AI summary, and action items so every next step is captured for your CRM.

Yes. Speaker diarization distinguishes each voice, so the rep and prospect are labeled separately. On Pro and Business plans you can rename speakers to real names for cleaner notes.

Yes. Every transcript includes an AI summary, action items, and topic tags. You can also ask AI to draft a follow-up email or a deal summary straight from the call.

On the desktop app, Local Mode transcribes calls entirely on-device with an on-device AI engine, so sensitive call audio never leaves your machine and is never sent to a third-party service.

Yes. With 100+ languages and automatic detection, LiteScribe transcribes sales calls in nearly any major language, which is useful for international pipelines.

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